Returns & Exchanges

At SUPCASE, we stand by the quality of our protective gear and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your tech remains protected.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Item

Place the product in its original packaging with all included accessories and documentation to ensure a full refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; once received, our team will process your refund or replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing